||High Standards – We have them, you have them, but do they agree?
Now, more than ever, customer satisfaction is the key to a successful business. Many companies talk about improving it, many claim to ‘understand’ their customers. How many bother to actually ask! At Awlgrip and International Paint we realise how much you mean to our business and because of that we want to understand you and your expectations of us.
We want to know what it is about our products and services that bring ‘value’ to you. We want to understand how our product and service offering compares to your expectation, and we want to know which elements of our service are most valued by you.
Understanding your needs will help us to ensure that our products and services not only match, but exceed what you need.
The short survey should take around 10 minutes to complete and give you, the customer, a chance to tell us what you really think about our brands. Not only that, there is also the chance to be one of six lucky winners of an iPad 2!
by Chris Toole
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5:34 PM Wed 29 Feb 2012GMT
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2012 International Paints and AWL Grip Survey