MarineBusiness-World.com
 
 
News Home Australian Cruising FishingBoating Sail-World Australia Photo Gallery
Sail-World.com : Gladstone Marina Awarded Gold Anchor Accreditation
Gladstone Marina Awarded Gold Anchor Accreditation


'L to R Andrew Davis, Colin Bransgrove, Darren Marshall'    Marina Industry Association (MIA)    Click Here to view large photo

Gladstone Marina in Queensland has been awarded Gold Anchor accreditation under the customer service focused rating scheme managed by the Marina Industries Association (MIA).

MIA President Andrew Chapman said Gladstone Marina is to be congratulated for embracing the Gold Anchor International Rating Scheme and having the vision to understand the long term benefits of participation.

The Scheme aims to showcase those marinas that demonstrate a strong commitment to customer service and assist marina users in selecting the right marina for their needs in terms of facilities and services. The Scheme also provides participating marinas with a customer service framework and customer feedback opportunities to assist with continual improvement.

Gladstone Port Corporation’s (GPC) Business Operations Manager, Andrew Davis said the 3.5 anchor rating provided GPC with a customer service benchmark for the ongoing development of Gladstone Marina. 'Our parkands are a recognised feature of our Marina and are rated very highly, however they are only one part of the overall rating. GPC is committed to continually improving the facilities and services at Gladstone Marina. Only two weeks ago we welcomed the opening of Cafe Spinnaker within our marina precinct. We are working towards achieving a Gold Anchor rating of 4 to 4.5 by 2016.'

Gladstone Marina joins leading marinas in Australia and Asia in achieving this valued accreditation. As well as desk top and site audits, the rating takes account of the structured feedback provided by marina berth-holders. Once accredited, Gold Anchor marinas are subject to periodic ‘mystery shopper’ checks to ensure service is being maintained at or above the designated rating.

More at www.marinas.net.au


by MIA


  

Click on the FB Like link to post this story to your FB wall

http://www.marinebusiness-world.com/index.cfm?nid=119363

2:11 AM Tue 18 Feb 2014GMT


Click here for printer friendly version
Click here to send us feedback or comments about this story.


Related News Stories:

03 Dec 2013  Honorary Marina Award to USA industry doyen
02 Dec 2013  Gladstone Marina Achieves Gold Anchor Accreditation
22 Nov 2013  International Clean Marina Accreditation for Middle Harbour Yacht Club
22 Oct 2013  Australian marina industry research breaks new ground
05 Sep 2013  Soldiers Point Marine Centre Accreditation: A First for Clean Marinas
05 Sep 2013  Marmong Point Marina awarded 'Fish Friendly' marina status
30 Aug 2013  Australian marina research underway
23 Jul 2013  Scholarship opportunity for Advanced Marina Training in Sydney
21 May 2013  MIA Marina Course delivered for first time in Taiwan
08 Apr 2013  d’Albora CEO appointed to MIA Board
MORE STORIES ...







Marine Business News



Pontoon Boats are a hit with families and entertainers by Sanctuary Cove International Boat Show,




HUD Vision: An interview with Afterguard Marine’s Alex Moret *Feature by David Schmidt, Sail-World USA Editor, Seattle






















Glacier Bay returns to Australia, re-launching at SCIBS by Sanctuary Cove International Boat Show,




















Singapore Yacht Show 2014. Boats to make your eyes pop. by Guy Nowell, Sail-World Asia, Singapore








Power to the people at Sanctuary Cove International Boat Show by Sanctuary Cove International Boat Show,


SCIBS VIP lounge back bigger and better in 2014 by Sanctuary Cove International Boat Show,






Singapore Yacht Show 2014. And another thing… by Guy Nowell, Sail-World Asia, Singapore


RPAYC Fleet of six ‘Force 24’ keel boats up for sale
Singapore’s Grand Banks Yachts to acquire Aus. boat builder Palm Beach
Singapore Yacht Show 2014. Probably The Biggest Boat Show in Asia.
Collinson FX Market Commentary: April 10, 2014 - Equity markets surge
RYA to examine navigational risk assessment for Navitus Bay Wind Park
Musto Australia - Annual warehouse sale
Success for family-friendly Brisbane Tinnie & Tackle Show
Collinson FX Market Commentary: April 9, 2014 - US loses faith
Cyclone Ita predicted to reach Category 4 off Far North Queensland
Collinson FX Market Commentary: April 8, 2014 - Equities Alarm bells
America's Cup runneth over for New Zealand's economy *Feature
Opportunities abound for yacht industry in Southeast Asia
Mercury’s new Verado 200hp Pro FourStroke – delivering even more
Stars emerge for Sydney International Boat Show *Feature
Better ocean maps would assist search and fisheries
Queensland Marine Industry Leadership Changes
Living ship-shape on the 1.4km $10bn floating city
Hop online to get your fishing permit this Easter
Greg Norman announces global investor campaign for Great Keppel Island
Royal Ocean Racing Club and Royal Corinthian Yacht Club, Cowes to join
Collinson FX Market Commentary: April 4, 2014: AUD and KIWI surge   
Luxury Yacht Share Asia (LYSA) introduces fractional ownership to Asia   
VRFish works with fishers on Corio Bay conflict   
Spring Boat and Cottage Show to take place at the Port of Orillia   
ISAF Sailing World Cup – No time to lose says new ISAF Appointee   
Collinson FX Market Commentary: April 3, 2014: White Gold running dry   
Mondo Marine invests in Chinese shipyard   
Aqualuma partners with ASMEX 2014 for Welcome function   
Kaohsiung to welcome the world for 1st Taiwan International Boat Show *Feature   
Collinson FX Market Commentary: April 2, 2014: RBA hold rates   
Elvstrøm Sails new APR-1 makes sail reefing history!   
Collinson FX Market Commentary: April 1, 2014: All rise   
Channel 7 stage returns to Sanctuary Cove International Boat Show   
Hainan Rendezvous: suffering from a hangover?   
Palm Beach International Boat Show shows healthy attendance   
Brisbane Tinnie & Tackle Show - this weekend!   
Coastal infrastructure and species loss - Climate Change consequences *Feature   
rescueME PLB1 – safety assured in one compact, light package *Feature   
Japan's Antarctic whaling program harpooned   
All Marine Spares hits the boat show trail in a trailer *Feature   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News








Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph contact the photographer directly.
XLXL WAS MBW