MarineBusiness-World.com
 
 
News Home FishingBoating Photo Gallery Australian Cruising Sail-World Australia
Sail-World.com : Gladstone Marina Awarded Gold Anchor Accreditation
Gladstone Marina Awarded Gold Anchor Accreditation


'L to R Andrew Davis, Colin Bransgrove, Darren Marshall'    Marina Industry Association (MIA)    Click Here to view large photo

Gladstone Marina in Queensland has been awarded Gold Anchor accreditation under the customer service focused rating scheme managed by the Marina Industries Association (MIA).

MIA President Andrew Chapman said Gladstone Marina is to be congratulated for embracing the Gold Anchor International Rating Scheme and having the vision to understand the long term benefits of participation.

The Scheme aims to showcase those marinas that demonstrate a strong commitment to customer service and assist marina users in selecting the right marina for their needs in terms of facilities and services. The Scheme also provides participating marinas with a customer service framework and customer feedback opportunities to assist with continual improvement.

Gladstone Port Corporation’s (GPC) Business Operations Manager, Andrew Davis said the 3.5 anchor rating provided GPC with a customer service benchmark for the ongoing development of Gladstone Marina. 'Our parkands are a recognised feature of our Marina and are rated very highly, however they are only one part of the overall rating. GPC is committed to continually improving the facilities and services at Gladstone Marina. Only two weeks ago we welcomed the opening of Cafe Spinnaker within our marina precinct. We are working towards achieving a Gold Anchor rating of 4 to 4.5 by 2016.'

Gladstone Marina joins leading marinas in Australia and Asia in achieving this valued accreditation. As well as desk top and site audits, the rating takes account of the structured feedback provided by marina berth-holders. Once accredited, Gold Anchor marinas are subject to periodic ‘mystery shopper’ checks to ensure service is being maintained at or above the designated rating.

More at www.marinas.net.au


by MIA


  

Click on the FB Like link to post this story to your FB wall

http://www.marinebusiness-world.com/index.cfm?nid=119363

2:11 AM Tue 18 Feb 2014GMT


Click here for printer friendly version
Click here to send us feedback or comments about this story.


Related News Stories:

03 Dec 2013  Honorary Marina Award to USA industry doyen
02 Dec 2013  Gladstone Marina Achieves Gold Anchor Accreditation
22 Nov 2013  International Clean Marina Accreditation for Middle Harbour Yacht Club
22 Oct 2013  Australian marina industry research breaks new ground
05 Sep 2013  Soldiers Point Marine Centre Accreditation: A First for Clean Marinas
05 Sep 2013  Marmong Point Marina awarded 'Fish Friendly' marina status
30 Aug 2013  Australian marina research underway
23 Jul 2013  Scholarship opportunity for Advanced Marina Training in Sydney
21 May 2013  MIA Marina Course delivered for first time in Taiwan
08 Apr 2013  d’Albora CEO appointed to MIA Board
MORE STORIES ...







Marine Business News























Fort Lauderdale International Boat Show - 13 things to See and do by Fort Lauderdale International Boat Show,












































4x4 Outdoors Show and Fishing and Boating Expo - Busy opening day
Volvo Ocean Race CEO Knut Frostad talks Time and Money (Part II) *Feature
Summerland 40 LR named Boat of the Year
Ocean Signal’s new rescueMe EPIRB1 impresses at Sydney Int'l Boat Show
More new boats brand Brisbane Boat Show as a spectacular showcase
Collinson FX Market Commentary: August 21 2014 - KIWI drops further
Xiamen Int'l Boat Show 2014 moving to a new home
Garmin’s compact echo dv fishfinders pack a powerful punch
Collinson FX Market Commentary: August 20 2014 - KIWI drops on Data
Yamaha inspires students to succeed
NSW EPA supports Marina Industry Environmental Accreditation
Powerful Yanmar 12AY Diesel Series revealed
Volvo Ocean Race 2014-15 CEO Knut Frostad talks (Part I) *Feature
Collinson FX Market Commentary: August 19 2014 - ANZAC gap widens
Buy a slice of Solar Sailor history *Feature
Swan celebrates sales success *Feature
AIMEX expands to include a commercial marine division
4x4 Outdoors Show and Fishing and Boating Expo on the horizon
Collinson FX Market Commentary: August 16 2014 - Mixed message at end
Stealth i14 out of China
Brisbane Boat Show 2014 - New boat engines set to rev up interest   
Collinson FX Market Commentary: August 15 2014 - AUS consolidation   
National 4x4 Outdoors Show and Fishing and Boating Expo - 4WD heaven   
Yanmar selected for big torque at low revs   
Sydney Boat Show display winners recognised *Feature   
Superyacht Australia sees resurgence for yacht building in Australia   
Collinson FX Market Commentary: August 14 2014 - Aussie confidence up   
China Yachting Conference lines up the speakers   
Design Award METS now open for entries   
Collinson FX Market Commentary: August 13 2014 - Aussie drifts   
Volvo Team Vestas Wind skipper Nico says: 'We can win' - Part II *Feature   
Volvo Ocean Race Team Vestas Wind skipper - One Design is key *Feature   
2014 National 4x4 Outdoors Show: Popularity of caravanning and camping   
2015 Sydney Inte'l Boat Show - Boating Industry commences planning   
Volvo Ocean Race - Danish entry confirmed as Team Vestas Wind   
Collinson FX Market Commentary: August 12 2014 - NZ Credit Card dead   
Pacific Boating membership offers hassle-free boating *Feature   
Marine15 expands trade, networking and B2B opportunities *Feature   
2014 Auckland on the Water Boatshow - Huge prize packs up for grabs   
Fire causes million dollar damage on HMAS Bundaberg   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News








Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph contact the photographer directly.
XLXL NEW MBW
LocalAds   DE  ES  FR  IT